Carlos’ Cause Privacy Policy
Welcome to Carlos’ Cause, a charitable organization based in British Columbia, Canada. This Privacy Policy explains how we collect, use, and share your information when you visit our website (the “Service”). By interacting with us, you consent to our use of information collected or submitted as described in this Policy. We may update this Policy periodically, so please review it regularly.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have specific meanings defined below. These definitions apply whether the terms are in singular or plural form.
Definitions
Account: A unique account created for you to access our Service or parts of our Service.
Organization (referred to as “the Organization”, “We”, “Us”, or “Our”): Refers to Carlos’ Cause, located at 550 East Kent Avenue South, Vancouver, BC, V5X 4V6
Cookies: Small files placed on your device by a website to store details of your browsing history and other information.
Country: Refers to British Columbia, Canada.
Device: Any device capable of accessing the Service, such as a computer, cellphone, or digital tablet.
Personal Data: Information relating to an identified or identifiable individual.
Service: Refers to the website of Carlos’ Cause, accessible from https://carloscause.com.
Service Provider: Any natural or legal person who processes data on behalf of the Organization. They help facilitate the Service, provide the Service on behalf of the Organization, or assist in analyzing how the Service is used.
Usage Data: Data collected automatically, generated by the use of the Service or from the Service infrastructure itself (e.g., page visit duration).
You: The individual accessing or using the Service, or the entity on behalf of which such individual is accessing or using the Service.
Collecting and Using Your Personal Data
Information We Collect
- Email address
- First and last name
- Phone number
- Address (State, Province, ZIP/Postal code, City)
- Business name
- Business License
- Tax Exemption Status
- Usage Data
If you choose not to provide personal information, we may not be able to offer you certain services or information.
Tracking Technologies and Cookies
We may combine automatically collected information with data we already have about you. Technologies such as cookies, web beacons, and other tracking mechanisms are used to collect data including pages visited, web address of origin, device type, donation information, search terms, and geographic location. This helps us recognize you, customize your website experience, and make our outreach more relevant. Flash cookies are also used for fraud prevention and other purposes.
We use these technologies for reporting and analysis to improve your online experience, evaluate our outreach efforts, and gauge your responses to those efforts.
Third-Party Automated Information Collection
We allow third-party companies to collect certain information when you visit our website to serve ads for us or other companies. These companies use non-personally identifiable information to customize your shopping experience and provide relevant advertisements. They use cookies, web beacons, or similar technologies to collect this information. Some browsers offer a ‘do not track’ feature, but there is no systematic way to ensure these requests are consistently honored. Learn more about online advertising and opt-out options at http://www.aboutads.info/choices.
User Experience Information
To improve your online experience and help resolve issues, we use tools to monitor user experience information, including login data, IP addresses, pages visited, actions taken on pages, and browser details.
Social Media Widgets
Our website includes social media features, such as Facebook buttons and widgets from YouTube, Instagram, and Twitter. These features may collect information about your IP address and the page you are visiting, and they may set a cookie to ensure proper functionality. Interactions with these features are governed by the privacy policies of the respective social media companies.
Information from Other Sources
We may collect publicly available data, such as information you submit in public forums (e.g., blogs, chat rooms, social media). We may also receive information from third parties to enhance our existing supporter information, improving our outreach efforts by providing more relevant information.
How Your Information is Used
Examples of how we may use the information we collect include (but are not limited to):
- Processing donations or service requests
- Grant Application Review
- Testimonial Review and posting
- Connecting with you via personnel contact, email, or social media
- Connecting you with third-party services related to Carlos’ Cause Charity
- Delivering newsletters, emails, and social media notifications
- Photographs of your organization may be taken and used for our internal recordkeeping purposes, or to facilitate our outreach efforts (for example, on website and in social media)
- Providing interactive website features
- Administering surveys and focus groups
- Improving our website, mobile experience, and outreach efforts
- Conducting research and analysis
- Fraud prevention and security
- Legal compliance and investigations
- When applicable for regulatory purposes (such as annual tax filings)
Sharing Your Personal Data
We share collected information within Carlos’ Cause Charities and with closely associated organizations RC Pets. Information may also be shared with Service Providers who perform internal operations and administrative support. These Service Providers are not authorized to use personal information for any purpose other than providing services for RC Pets and Carlos’ Cause.
We may disclose information to comply with legal requirements, enforce terms and conditions, protect our rights and safety, or for regulatory purposes. Information may also be shared at your direction or request.
Sharing with Other Organizations
With your consent, we may share your personal information with unaffiliated organizations for their outreach purposes. We may also share aggregate non-personally identifiable information with third parties for lawful purposes.
Opt-Out Choices
You can opt out of Carlos’ Cause / RC Pets outreach communications via:
- Unsubscribe links in emails
- Logging into your rcpets.com account
- Changing your browser settings to not receive cookies (note this may limit certain website functionalities)
For assistance, you can call 1-800-423-7387 or email info@carloscause.com
California Residents
California residents can request details about information sharing with third parties for direct marketing purposes. Use the contact information below for such requests.
Children’s Privacy
We realize that people of all ages love cats and dogs and may be interested in our products, but our website is not directed to anyone younger than 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us at info@carloscause.com.
If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.
Security
We use administrative, technical, and physical safeguards to protect your information, including encryption and access controls. However, no system is completely secure. Protect your information against unauthorized disclosure or misuse.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@carloscause.com or by mail using the address below:
RC Pets
550 East Kent Ave S,
Vancouver, BC V5X 4V6, Canada
Policy Scope
This Policy applies to all personal information we collect from current or former visitors and supporters. For linked sites, please review their privacy policies.
Policy Updates
We may update this Policy as needed. The “Revised” date below will reflect the date of the latest changes.
Revised: June 11, 2024